October 18, 2021

Victoria’s Secret Is Accused of Body-Shaming a Customer


Because the body-positivity motion continues to develop, increasingly more manufacturers (akin to Nike, Lovesick, and Urban Outfitters) have expanded their choices to cater to plus-size consumers. One model noticeably omitted of the dialog? Victoria’s Secret.

Although the intimates retailer has come under fire time and time again for selling an unrealistic supreme physique picture (that of the ultrathin Victoria’s Secret “Angel”), the corporate hasn’t made any strikes to turn out to be extra inclusive—a reality made painfully clear by one plus-size shopper’s discouraging expertise on the model’s Cardiff, Wales retailer earlier this week.

In accordance with Yahoo! Style, Abbie Walsh-Greenfield was out procuring when she determined to go to her native Victoria’s Secret. She’d by no means been inside the shop earlier than, not to mention visited the model’s web site, however figured it was price trying out.

Whereas she was trying round, she realized that there wasn’t something obtainable in her dimension; the truth is, she didn’t see a single XL in the complete retailer. Nonetheless, she was content material with searching, till an worker approached her and rudely requested: “Hello…Are you conscious of the sizing on this retailer?” Walsh-Greenfield, who’s a dimension 20, felt the worker was body-shaming her. In an open letter to Victoria’s Secret on her blog, Walsh-Greenfield admits the cruelty of the girl’s remark didn’t absolutely sink in till later. Nonetheless, she recollects, “I shuffled away, with my tail between my legs. I didn’t even wish to maintain the shorts anymore…. My buddy, upon dialogue as soon as leaving the store after making her buy, was furious. Her expertise ruined. She needed to ring the top workplace or return into the shop to make a grievance…. I didn’t wish to return to complain, I didn’t really feel welcome.”


Extra body-positive campaigns we’re loving:

  1. Inspire Psyche Terry Is the New Lingerie Line for All Sizes
  2. Torrid’s #TheseCurves Campaign Features Real Women, And It’s Sexy As Hell
  3. Aerie and the All Woman Project Team Up for Powerful New Ads

In her letter, Walsh-Greenfield writes that she, personally, is ok—upset, however fantastic—but she acknowledges the expertise may have ended a lot in another way for somebody with much less confidence, somebody who, as Walsh-Greenfield writes, “couldn’t deal with it.” She concluded her letter by proudly asserting that later that day, she spent $100 at a totally different retailer—cash that might have been spent at Victoria’s Secret.

Walsh-Greenfield’s letter caught the eye of the oldsters at Victoria’s Secret, who reached out to apologize on behalf of the body-shaming worker. Sadly, it’s unlikely a easy apology will do a lot good: A number of different prospects commented on Walsh-Greenfield’s publish, recalling comparable incidents at totally different Victoria’s Secret places. Physique-shaming isn’t cool, however body-shaming a buyer? Properly, that’s simply dangerous for enterprise. Appears like Victoria’s Secret goes to have to noticeably re-evaluate its enterprise practices if it needs to remain related in at this time’s inclusive, empowering style business.

Try Walsh-Greenfield’s open letter to Victoria’s Secret in full here.


Now, take heed to mannequin Myla Dalbesio’s body-positive poem:



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